**Workplace: Av. Águas de São Pedro, 135 – Vila Paulicéia – São Paulo/SP (on-site)** **Responsibilities:** * Sales and Qualified Customer Service: Provide consultative service, conduct sales prospecting, and manage the entire sales process from initial contact through to closing. * Channel and CRM Management: Operate and maintain up-to-date records in the CRM system (KOMO), and engage across multiple communication and sales channels (e.g., WhatsApp, marketplaces, etc.). * Commercial Support and Strategy: Prepare reports, monitor performance targets and customer satisfaction, actively participate in planning meetings, and contribute to the team’s overall results. **Requirements:** * Completed high school education. A bachelor’s degree in Business Administration, Commercial Management, Marketing, or a related field is considered an advantage. * Experience in customer service and sales. E-commerce experience is desirable. * Basic proficiency in Microsoft Office and customer service systems (e.g., CRM/KOMO), as well as other function-specific systems. * Desirable: Interest in or experience within the musical world (e.g., violin, cello, string instruments). **Compensation**: BRL 2,120.00 + bonus. **Benefits**: * Transportation allowance or fuel voucher (SWILE benefits card) * Meal allowance – BRL 600.00 (SWILE benefits card) * Breakfast provided at the office * Career development plan * Profit-sharing program (PLR) * Merit-based bonus * Performance-based bonus tied to goal achievement * Day off upon collective goal attainment * Celebration upon collective goal attainment * DAY-OFF **Working Hours and Schedule**: Monday to Friday, 8:00 AM to 5:00 PM (with a 1-hour lunch break); Saturdays, 10:00 AM to 2:00 PM. One Saturday off per month. Employment Type: Full-time CLT contract Salary Range: BRL 2,180.00 – BRL 3,200.00 per month Benefits: * Fuel allowance * Profit sharing * Life insurance * Meal allowance * Transportation allowance Screening Questions: * How many years of sales experience do you have? * Do you have experience using CRM systems? * Do you have experience with e-commerce? * Are you available to work three Saturdays per month, from 10:00 AM to 2:00 PM?