###### **Salvador, BA** **The company accepts applications from Salvador and nearby cities** ###### **Mid-level** ###### **To be negotiated** ###### **CLT employment regime** **Job details** -------------------- **Requirements:** --------------- * Bachelor’s degree in Engineering, Computer Science, or related fields; * Proficiency in word processors, spreadsheets, and presentation software; * Technical knowledge in computer science and computer networks; * Familiarity with IT service management methodologies (e.g., ITIL) and incident management practices; * Candidates whose profiles best match the requirements will be prioritized. **Responsibilities:** --------------- * Handling incidents and service requests related to hardware, operating systems, and productivity software; * Providing on-site and remote technical support to users across units; * Managing the IT equipment park (computers, printers, mobile devices, etc.); * Supporting the implementation of new systems / updates and providing user guidance; * Proactive monitoring and preventive maintenance of end-user IT assets. **Additional information:** ----------------------- * Work location: Canela/BA; \- Work schedule: 220 hours/month (5 days on, 2 days off) — Monday to Thursday: 8:00 AM to 6:00 PM; Friday: 8:00 AM to 5:00 PM — On-site; * Availability for training. **Requirements** -------------- ### **Minimum education level** Completed bachelor’s degree **Benefits** -------------- Medical assistance Dental assistance Partnership agreements with companies Life insurance Meal voucher Transportation voucher Product discounts Food allowance ### **About Rede D'Or** Founded in 1977 as “Cardiolab”, Rede D’Or currently operates 75 owned hospitals and 3 managed hospitals, along with 55 oncology clinics across the states of RJ, SP, MG, PE, BA, MA, SE, CE, AL, PB, PR, MS, PA, and DF. It manages multiple brands, with a stronger presence in Rio de Janeiro under the “D’Or” brand; in São Paulo under “São Luiz”; in Pernambuco under “Esperança”; in the Federal District under “Santa Luzia” and “Santa Helena”; in Maranhão under “UDI”; in Bahia under “São Rafael”; in Sergipe under “São Lucas”; in Paraná under “Santa Cruz”; in Minas Gerais under “Biocor”; in Mato Grosso do Sul under “Proncor”; in Paraíba under “Nossa Senhora das Neves”; in Ceará under “São Carlos”; and the premium “Star” brand in RJ, SP, and DF. On December 23, 2022, Rede D’Or significantly strengthened its value proposition through the completion of its business combination with SulAmérica—the largest health insurer in Brazil and one of the country’s leading healthcare operators. SulAmérica operates across health and dental insurance, life and personal accident insurance, asset management, and private pension, employing over 4,000 professionals and serving more than 7 million customers nationwide. We believe in our responsibility to contribute to a fairer, more inclusive society with equal opportunities; therefore, all our job openings are open to individuals from diverse backgrounds and profiles, including people with disabilities. If you are a qualified professional with an innovative mindset and up-to-date expertise in your field, join our team. We offer more than just jobs—we offer opportunities for you to make a difference.