Process daily orders; Cancel orders daily; Modify orders daily according to representatives' requests; Manage customer portfolio; Send budget reports to representatives biweekly; Provide daily support to representatives across Brazil via WhatsApp, email, and phone calls; Track samples daily; Respond to internal requests; Create and maintain reports requested by coordination and management; Send representatives' commissions separately on a monthly basis; Monitor inactive customers (daily updates based on representatives' feedback). Job type: Full-time, CLT employment contract Salary: R$2,740.36 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Partnership agreements and commercial discounts * Free parking * Life insurance * Meal voucher * Transportation voucher Experience: * Telephone support to representatives/customers (Mandatory)