Job Summary: This Apprentice will provide customer service via telephone and email and conduct internal coordination with various departments of the company. Key Highlights: 1. Customer service and internal coordination 2. Development of relationships with partners and customers About Us: Founded in 1998, Gran Coffee has developed an exclusive customer service standard for the corporate world, offering espresso coffee machines, hot beverages, snacks, light meals, and soft drinks—tailored precisely to its customers’ needs. Its wide range of models enables customized service implementation, suitable for diverse sectors including companies, offices, clinics, hotels, restaurants, and more. Committed to its mission of “providing solutions that allow customers to enjoy espresso coffee, hot beverages, and food with pleasure, quality, convenience, and competitive pricing,” Gran Coffee prioritizes building strong relationships with partners, suppliers, employees, and investors to achieve its primary objective: customer satisfaction. Your Responsibilities: * Customer service via telephone and email * Internal coordination with all departments of the company What We Require: * Currently enrolled in or completed high school * Proficiency in Microsoft Office (Word and Excel) * Strong verbal and written communication skills * Age between 16 and 24 years Salary: R$ 761.55 or R$ 1,142.33 Schedule: Monday to Friday, either 08:00–12:00 or 13:00–18:00, or Monday to Friday, 08:00–14:00 (one day per week involves in-person training at ESPRO institution) Benefits: * Dental plan * Meal voucher (VR) * Life insurance * Transportation voucher * Gympass/Wellhub ::This position is also open to persons with disabilities #vemsergrancoffee Job Type: Apprentice Compensation: R$761.55 – R$1,142.33 per week Benefits: * Dental assistance * Corporate agreements and commercial discounts * Life insurance * Food allowance * Meal voucher * Transportation voucher Relocation/mobility requirement: * Brasília, DF: Relocate or move to the job location prior to starting work (Mandatory) Selection Question(s): * Which shift do you currently attend school (morning, afternoon, or evening)? Education: * Currently enrolled in or interrupted high school education (Mandatory)