Description
Job Summary:
A professional responsible for in-person, telephone, and WhatsApp-based customer service; patient reception; appointment scheduling; medical record organization; and support for front-desk administrative routines.
Key Highlights:
1. Friendly and efficient service to patients, visitors, and suppliers
2. Medical record organization and professional schedule management
3. Essential support for front-desk administrative routines
* Provide courteous and efficient in-person, telephone, and WhatsApp-based service;
* Receive patients, visitors, and suppliers, guiding them on procedures and schedules;
* Schedule, confirm, and reschedule consultations and examinations;
* Register and update patient data in the system;
* Organize physical and/or electronic medical records according to clinic standards;
* Assist in managing healthcare professionals' schedules;
* Receive payments (where applicable), issue receipts, and forward to billing;
* Monitor patient flow and waiting times;
* Support front-desk administrative routines;
* Maintain an organized and professional front-desk environment.
Compensation: R$1\.518,00 per month
Work Location: On-site