Job Summary: The Senior Continuous Improvement Analyst will identify, plan, and implement continuous improvement initiatives to optimize processes and increase operational efficiency, promoting service excellence. Key Highlights: 1. Optimize processes using methodologies such as Lean, Six Sigma, and BPMN 2. Collaborate with CSC departments 3. Promote service excellence We are physicians’ partners throughout their entire journey and seek individuals who align with our purpose, values, and culture to join our team. Let’s transform healthcare together—with those who embrace medicine as a vocation! This is an open position within the CSA **,** to be performed in a hybrid work model in the city of **Belo Horizonte.** Upon assuming the role of **Senior Continuous Improvement Analyst** at Afya, your primary objective will be to **identify, plan, and implement continuous improvement initiatives aimed at optimizing processes and increasing operational efficiency. Working closely with CSA (Shared Services Center) departments, you will play a fundamental role in promoting service excellence.** #### **All our opportunities are open to people with disabilities (PwD) and INSS-rehabilitated individuals.** **Responsibilities and Duties** #### **HOW YOU WILL TRANSFORM HEALTHCARE DAILY:** * The Senior Continuous Improvement Analyst will be responsible for identifying, planning, and implementing continuous improvement initiatives to optimize processes using methodologies such as Lean, Six Sigma, and BPMN—aiming to increase operational efficiency and promote service excellence while collaborating closely with CSC departments. **Requirements and Qualifications** #### **WHAT WE SEEK (though we do not expect a single candidate to meet all requirements):** * Completed bachelor’s degree in Administration, Engineering, Quality Management, or related fields. * Advanced analytical skills, with ability to interpret data and solve problems. * Ability to manage multiple projects simultaneously and work in a fast-paced environment. * Strong verbal and written communication skills, with ability to work effectively in teams. * Proactivity, time management and organizational skills, and initiative in identifying improvement opportunities and implementing solutions. **Additional Information** #### **PEOPLE ARE OUR GREATEST ASSET—therefore, we offer benefits and partnerships for our team.** **Check out the main ones below:** **For Daily Life:** * Meal allowance / food voucher; * Flexible working hours and remote allocations (for Remote positions); * Transportation voucher (for Hybrid or On-site positions); **Boosting Compensation:** * Profit-sharing program (PLR); * Tech Coins for specific roles (Flash card credits to use as desired). **Family, Health, and Well-being:** * Gympass / Wellhub; * Psicologia Viva (online platform for psychologist and nutritionist consultations); * Health and dental insurance; * Life insurance; * Extended parental leave (up to 6 months for mothers and 20 days for fathers); * Rede D'Ór: support and essential health information for mothers and babies through a network of accredited nurses; * Partnership with SESC in your region (diverse programming across education, health, culture, leisure, and social assistance); * Birthday Day Off (one paid day off to take on your birthday or anytime during your birth month). **Development and Learning:** * Platform offering numerous courses to enhance your knowledge (UCA); * Language academy (AIA); * Leadership development program; * Mentoring Program for Women at Afya (MMA); * Discounts on undergraduate and graduate programs offered by Afya’s educational institutions. **THE LARGEST ECOSYSTEM OF EDUCATION AND SOLUTIONS FOR MEDICAL PRACTICE IN BRAZIL.** Afya was launched in 2019, but our story began much earlier. We emerged from the merger between NRE Educacional—the largest group of medical schools in Brazil, founded in 1999—and MEDCEL, a brand specializing in preparatory courses for medical residency exams. Through rapid growth, we have acquired new educational institutions over recent years—now totaling more than 30 across Brazil—as well as over 10 startups delivering digital solutions for medical practice—including Afya Whitebook, Afya iClinic, Afya Papers, Glic, and Cliquefarma, among others in our portfolio. Visit afya.com.br to learn more about our history and all the solutions we provide. Afya has been a publicly traded company since 2019, with shares listed on the Nasdaq stock exchange in the United States. In 2023, we also made our shares available on the Brazilian stock exchange, B3. Learn more at ir.afya.com.br. **Our purpose is to transform healthcare alongside those who pursue medicine as a vocation.** To achieve this, we rely on a team of 10,000 curious, collaborative, committed, adaptable, and results-driven individuals—from every corner of Brazil, speaking diverse regional accents yet united by the same language and shared purpose. If you resonate with the Afya way of being, **join us in transforming healthcare through education and technology.** \#VemSerAfya