




Job Summary: Lead the operational team, monitor last-mile and e-commerce operations, manage delivery personnel, and support base improvements. Key Highlights: 1. Leadership and guidance of the operational team 2. Monitoring of last-mile and e-commerce operations 3. Management of drivers, delivery personnel, and performance indicator tracking Main Responsibilities: * Lead and guide the operational team; * Monitor last-mile and e\-commerce operations, ensuring deliveries within SLA; * Engage with drivers and delivery personnel to ensure delivery quality; * Support recruitment of new delivery personnel; * Monitor KPIs, address incidents, and support base improvements; Compensation: R$2\.029,00 per month Benefits: * Medical assistance * Dental assistance * Corporate agreements and commercial discounts * Profit-sharing program * Life insurance * Food allowance * Meal voucher * Transportation voucher Work Location: On-site


