Description
Job Summary:
Multichannel customer service professional responsible for store organization, order tracking, and cash register management.
Key Highlights:
1. Customer service across multiple channels
2. Organization and cleanliness of the workplace
3. Order control and tracking
**Customer Service Representative**
Job Type: On-site (CLT)
Location: Rua dos Guajajaras \- Lourdes, Belo Horizonte \- MG, 30180\-101, Brazil
Schedule: 5:00 PM to 11:00 PM (Availability to work on a 6x1 rotating shift and weekends)
Education: High School Diploma
Requirements:
* \- Microsoft Office Suite;
* \- Customer service experience;
* \- Availability to work on a 6x1 rotating shift and weekends;
Responsibilities:
* \- Provide customer service via iFood, phone, WhatsApp, and in-person at the counter;
* \- Responsible for store cleaning and organization;
* \- Monitor production and order dispatch;
* \- Manage deliveries and coordinate with delivery personnel;
* \- Update store operational and quality performance indicators;
* \- Open and close the cash register;
Salary: BRL 1,585.00 base salary \+ Bonus
Benefits:
* \- Transportation Allowance (to be calculated)
* \- On-site meal
* \- Meal Voucher: BRL 200.00
* \- Bonus \- Incentive Program
Job Type: Permanent CLT
Compensation: BRL 1,585.00 per month
Benefits:
* Meal Voucher
* Food Voucher
* Transportation Voucher