Description: * Basic experience in team training and support; * Customer service; * Experience/knowledge of process review; * Intermediate Office Suite proficiency; * Intermediate knowledge of contractual amendments and cancellations; * Intermediate knowledge of tax planning, payroll department, and accounting; * Knowledge of workflow processes; Education: * Currently pursuing a bachelor's degree in Accounting Sciences, Business Administration, or related fields; * Actively participate in collecting and verifying documents from companies migrating from another accountant, via chat and phone calls; * Provide customer support and resolve low-complexity customer inquiries; * Verify information provided by customers; * Communicate with former accountants to ensure an efficient transition; * Create tickets for other departments; * Complete spreadsheets and forms. 2512050202181904356