Description
Job Summary:
ClickLivre Energia is seeking a Collections Assistant to support financial routines, manage customer relationships, monitor payments, and negotiate outstanding balances.
Key Highlights:
1. Supporting financial routines with a customer focus
2. Organized, communicative, and proactive professional
3. Experience in collections, finance, or customer service
ClickLivre Energia is looking for a **Collections Assistant** to support financial routines, focusing on customer relationship management, payment tracking, and negotiation of outstanding balances. We seek an organized, communicative, and proactive professional.
**Main Responsibilities**
* Contact customers to collect overdue amounts;
* Monitor and control payments, due dates, and delinquency;
* Record negotiations and updates in the system/CRM;
* Issue invoices, duplicate copies, and support payment agreements;
* Provide customer service to clarify financial inquiries;
* Support the finance department in administrative tasks.
**Requirements**
* Completed high school education;
* Prior experience in collections, finance, or customer service;
* Strong verbal and written communication skills;
* Organizational skills and attention to detail;
* Basic computer proficiency (Microsoft Office suite).
**Preferred Qualifications**
* Experience with collections systems or ERP software;
* Background working in service-oriented companies or customer service roles.
Employment Type: Full-time, Permanent CLT contract
Compensation: R$1\.800,00 \- R$2\.000,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site