Description
Job Summary:
Customer service professional responsible for managing visits, supporting clients and real estate agents, and organizing the sales booth at a high-end development.
Key Highlights:
1. Friendly and professional service to clients and real estate agents
2. Management of the visit schedule and organization of the sales booth
3. Lead registration and support for general operations
**About the company:**
We are a construction company with over two decades of experience, recognized for high-end developments and superior construction quality. Headquartered in Belo Horizonte, the company is currently expanding.
We have 2 openings for Customer Service Management positions to work at the sales booth of a new building project in Vale do Sereno, Nova Lima.
**Main responsibilities:**
· Greet clients and real estate agents with friendliness and professionalism;
· Open and close the sales booth, controlling visitor access and stay duration;
· Organize the **visit schedule** and ensure adherence to scheduled times;
· Answer calls and messages via the official **telephone and WhatsApp**;
· Register and update leads in the **INDICATED SYSTEM** (CRM), ensuring all leads (clients) and visits are accurately recorded;
· Distribute and collect visitor registration forms from clients and real estate agents;
· Coordinate the **cleaning schedule** and restocking of supplies (coffee, water, support items);
· Support the overall smooth operation of the sales booth.
**Work schedule:**
· Monday to Friday: 9 AM to 6 PM
· Saturday: 9 AM to 1 PM
· CLT employment contract
· Fuel allowance or transportation voucher
· Meal allowance: BRL 572.00 per month
Employment type: Full-time CLT
Compensation: BRL 2,500.00 per month
Benefits:
* Meal allowance
* Transportation allowance