Operations Assistant

Description

Job Summary: We are seeking a professional to work in parking operations, providing customer service, handling cash transactions, and offering direct support to the manager in administrative tasks and daily organization. Key Highlights: 1. Multifunctional involvement in parking operations 2. Direct support to the manager and administrative routines 3. Customer interaction and cash management **About Nux Park:** Nux Park is a company specialized in parking management, operating in hospitals, shopping malls, and hotels across Brazil, delivering comfort, security, and convenience. **JOB \| Operations Assistant (Parking) – Customer Service, Cash Handling, and Manager Support** We seek a professional to work in parking operations, delivering customer service and cash handling, as well as providing direct support to the manager in administrative routines and daily organization. * Support the manager in organizing operations and resolving pending issues * Perform simple administrative controls (spreadsheets, records, and basic reports) * Support internal communication with the team and relay operational instructions * Clean parking areas and equipment (trash removal, sweeping, washing), including maintenance of the toll booth and surrounding areas * Conduct periodic patrols for vehicle security and equipment checks (cameras and barriers) * Guide customers on parking functionality, parking spot locations, and payment options * Process payments (hourly/daily/monthly) via payment terminals, issue receipts, assist with payment difficulties, and replace terminal receipt rolls * Monitor vehicle flow and report maintenance, security, or infrastructural issues * Onboard new monthly customers: register information, assist with access card issuance, and maintain updated records. **Prerequisites:** * Completed high school education. * Experience in customer service. * Experience in administrative routines (spreadsheets/records). * Experience in cash handling and closing procedures. * Availability to work rotating shifts, weekends, and holidays (as per schedule). **Benefits:** * Health and dental insurance. * Meal/food allowance via Caju Card. * Birthday bonus * Wellhub (Gympass) and many more! Employment type: CLT (formal employment contract) Salary: R$2\.000,00 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Free parking * Life insurance * Meal allowance * Transportation allowance Selection question(s): * Have you previously performed administrative routines? * Have you held a leadership position? Work location: On-site