Claims Assistant

Description

Job Summary: We are seeking a Claims Assistant to support operational routines, with a focus on claim opening and follow-up, ensuring efficiency and high-quality service. Key Highlights: 1. Claim opening and follow-up 2. Initial member support 3. Document organization *We are looking for a* ***Claims Assistant*** *to join our team and support the department’s operational routines, primarily focusing on* ***claim process opening and follow-up****. This person will be essential in ensuring efficiency, organization, and high-quality service to members.* ***Responsibilities:*** * *Perform* ***claim opening****, ensuring accurate information registration in the system;* * *Provide initial member support, guiding them on required documents and procedures;* * *Review and organize documentation related to claim processes;* * *Monitor claim progress with internal departments and service providers;* * *Enter and update information in the management system;* * *Support other administrative tasks within the claims department;* * *Assist in communications with repair shops, adjusters, and partners;* * *Contribute to continuous improvement of departmental processes.* ***Requirements:*** * *Currently pursuing a Bachelor’s degree in Law;* * *Basic computer skills;* * *Strong verbal and written communication skills;* * *Organizational skills, attention to detail, and proactivity.* ***Preferred Qualifications:*** * *Prior experience in vehicle protection, insurance, or claims-related fields;* * *Familiarity with claims management systems;* * *Experience providing customer service in sensitive situations.* ***Benefits:*** *\- Transportation allowance or fuel allowance;* *\- On-site meal (no employee deduction);* *\- Unimed health plan;* *\- Odontoprev dental plan;* *\- Life insurance;* *\- Breakfast;* *\- Afternoon snack;* *\- WellHub (GymPass);* *\- Birthday day off;* *\- Birthday voucher;* *\- Sesc membership;* *\- Partnerships with educational institutions;* *\- Discount on Vehicle Protection.* ***Salary:*** *R$ 2\.000,00* ***Working Hours:*** *\- Monday to Thursday, from 08:00 to 18:00\.* *\- Fridays, from 08:00 to 17:00\.* ***Work Location:*** *Rua Afonso Raso, nº 41 – Bairro Ouro Preto – Belo Horizonte/MG.* Compensation: R$1\.900,00 \- R$2\.000,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Commercial partnerships and discounts * Life insurance * Meal allowance * Transportation allowance Work Location: On-site