We are Tahto, a company with a new business mindset that leverages technology not only to create customer service solutions but also to place human beings at the center of everything we do. We have over 12,000 employees spread across four Brazilian states—people from all backgrounds, cultures, ethnicities, and genders, each valued for their unique life story. To further strengthen this successful team, we seek talents who will help us become a leader in transforming people’s lives through technology solutions and innovation—always guided by empathy, sensitivity, and quality. If this describes you—and if you thrive on challenges and new achievements—join our team! Tahto values its employees’ potential and therefore offers an internal opportunities program designed for those pursuing professional growth and development. You could be one of them! We count on your human warmth and imaginative attitude to co-author a new story. Tahto is technology, human warmth, creativity. Tahto is us! #soutahto **Responsibilities and duties** * Collect and analyze HR-related information through various HR systems; * Propose and monitor innovation projects for the People Department structure within the People Directorate; * Manage HR projects focused on employee experience; * Deliver corporate performance presentations to Managers and Directors; * Analyze data and identify improvement opportunities to support managerial decision-making; * Prepare reports using analytical tools such as KPIs and performance indicators; * Monitor absenteeism and turnover; * Manage, control, and validate HR budgetary costs; * Conduct diagnostics and strategic studies to improve outcomes; * Audit corporate processes; * Track market trends by benchmarking the company’s practices against industry standards; * Support headcount structure studies; * Engage with internal departments, group companies, and competitors to exchange knowledge and best practices, aligning opportunities for process improvement; * Propose process improvement initiatives to enhance departmental efficiency; * Develop and monitor reports, processes, and KPIs for the department; * Design, implement, and monitor communication campaigns for the People Administration area; * Monitor and manage SISWEBSOL operations; * Perform other duties related to this role. **Requirements and qualifications** **REQUIREMENTS AND QUALIFICATIONS FOR THIS POSITION** * Knowledge of project management routines and process monitoring; * Familiarity with FPW payroll system (desirable); * Intermediate proficiency in Microsoft Office suite; * Advanced proficiency in Excel and PowerPoint, as well as other data presentation systems; * Knowledge of labor legislation (desirable). **Behavioral skills:** * Organization and planning; * Negotiation; * Interpersonal relationship skills; * Analytical and problem-solving skills; * Systems thinking; * Proactivity; * Communication. **Additional information** Benefits: Childcare allowance per child up to age 5; Special needs child allowance—no age limit; Health and dental insurance; Life insurance; Transportation allowance; Meal and/or food vouchers; PPR—Profit Sharing Program; Wellhub (Wellness platform); Partnerships with diverse companies (e.g., educational institutions, language schools, etc.); Benefit eligibility is subject to specific conditions communicated upon hiring. **WANT TO MAKE A DIFFERENCE? JOIN US!** **CHECK OUT OUR OPEN STAFF, ADMINISTRATIVE, AND EXECUTIVE POSITIONS AND APPLY TODAY!**