Ticket Issuer

Description

Job Summary: Opportunity for professionals with experience in air ticket issuance, cancellation, and rebooking, managing reservations and liaising with airlines. Key Highlights: 1. Air ticket issuance, cancellation, and rebooking management 2. Focus on profitability optimization and mileage usage 3. Organized, attentive, and proactive profile We have an opportunity for professionals experienced in **air ticket issuance, cancellation, and rebooking.** **Main Responsibilities:** * Prepare quotations and modify domestic reservations (LATAM, Azul, and GOL); * Correct ticket data and add services such as PET and baggage; * Manage reaccommodations for involuntary changes on domestic and international flights; * Liaise with airlines, maintaining clear and proactive communication with clients; * Issue and cancel tickets using mileage points; * Manage cancellation credits and virtual cards for additional services; * Handle internal requests related to air tickets; * Maximize profitability and optimize the company’s mileage bank and mileage cards. **Requirements:** * Completed high school education; * Proficiency with tools such as Excel, Word, and Gmail; * Experience in ticket issuance and cancellation processes using mileage points; * Organized, attentive, proactive, and results-oriented profile. **Working Hours:** Monday to Friday, 5:00 PM to 1:20 AM \- Weekends and holidays: 2:00 PM to 8:20 PM, 5:00 PM to 11:20 PM, or 6:00 PM to 12:20 AM, according to schedule