Ticket Issuer

Description

Job Summary: Opportunity for professionals with experience in issuing, canceling, and rebooking airline tickets, managing budgets, modifications, and reaccommodations of flights. Key Highlights: 1. Experience in issuing, canceling, and rebooking airline tickets 2. Budget management and modifications to domestic and international reservations 3. Focus on profitability and optimization of corporate mileage usage We have an opportunity for professionals experienced in **issuing, canceling, and rebooking airline tickets.** **Key Responsibilities:** * Prepare budgets and modify domestic reservations (LATAM, Azul, and GOL); * Correct ticket data and add services such as PET and baggage; * Manage reaccommodations for involuntary changes to domestic and international flights; * Liaise with airlines and maintain clear, proactive communication with clients; * Issue and cancel tickets using mileage points; * Manage cancellation credits and virtual cards for additional services; * Handle internal requests related to airline tickets; * Pursue optimal profitability and efficient utilization of the company's mileage bank and mileage cards. **Requirements:** * Completed high school education; * Proficiency with tools such as Excel, Word, and Gmail; * Prior experience in issuing and canceling tickets using mileage points; * Organized, attentive, proactive, and results-oriented profile. **Working Hours:** Monday to Friday, 5:00 PM to 1:20 AM; Weekends and holidays: 2:00 PM to 8:20 PM, 5:00 PM to 11:20 PM, or 6:00 PM to 12:20 AM, depending on schedule