1148 Pharmacy in Mato Grosso lowest at $2080.0+

Indeed

ATTENDANT

**Nice to meet you, we are Interface and Netway Group!** Here, we have a large team that makes everything happen! It is through the effort and dedication of each one of our people that we are today a reference in what we do, working united toward our purpose: “Exceeding expectations by connecting people and organizations, breaking down barriers.” With presence in more than 40 cities across several Brazilian states, we deliver high-quality, stable connectivity, serving over 70,000 customers nationwide. Our connectivity not only provides reliable internet access but also ensures optimized navigation, as we operate our own route to São Paulo—facilitating access to websites and games hosted in that region. In addition to SVAs aligned with our audience—such as Max, Paramount+, Streaming By Watch, Skeelo, Premiere, GloboPlay, Combate, WayTV, and Fit Anywhere—we are pioneers in offering Telemedicine as an add-on to our internet packages, enabling fully online medical consultations. Join Netway and make your mark while making history! **Responsibilities and duties:** **PROVIDE IN-PERSON, PHONE, AND DIGITAL CUSTOMER SUPPORT:** Via WhatsApp, chat, and email, delivering direct customer assistance. **REGISTER AND TRACK INCIDENTS, PROTOCOLS, AND REQUESTS:** Using the IXC system or other internal tools. **ISSUE INVOICES, DUPLICATE COPIES, AND VERIFY PAYMENTS:** Performing basic financial routines when required. **SUPPORT TECHNICAL AND COMMERCIAL DEPARTMENTS:** Assisting with scheduling visits and tracking service orders (SOs). **CLARIFY QUESTIONS REGARDING PLANS, PRODUCTS, AND SERVICES:** Ensuring clarity and accuracy in all information provided. **KEEP CUSTOMER REGISTRATIONS UP-TO-DATE AND ORGANIZED:** Conducting frequent updates and data verifications. **REFER SPECIFIC REQUESTS TO THE RESPONSIBLE DEPARTMENTS:** Finance, Technical, HR, among others. **CONTRIBUTE TO CUSTOMER SERVICE METRICS:** SLA, AHT, NPS, and other departmental KPIs. **ADHERE TO NETWAY’S DEFINED CONDUCT AND COMMUNICATION STANDARDS:** Maintaining alignment with institutional guidelines. **HANDLE CASH RECEIPTS AND MOVEMENTS:** Controlling financial inflows and outflows. **PERFORM OPERATIONAL REGISTRATIONS:** New customers, contract renewals, address changes, and ownership transfers. **MAINTAIN THE WORKPLACE AND TOOLS USED:** Ensuring organization and proper usage practices. **KEEP THE STORE IN CONTINUOUS ORDER AND CLEANLINESS:** Observing quality standards and good care practices. **PRESERVE THE COMPANY’S IMAGE AND CUSTOMER SATISFACTION:** Acting with courtesy and professional demeanor. **2. POSITION REQUIREMENTS** * Technical or undergraduate course in Administration, Communications, or related fields (in progress). * Microsoft Office Suite (Word, Excel, Outlook). * Customer support systems and ERP (IXC preferred). * Basic knowledge of administrative and financial routines. * Completed High School education.

G9FR+HH Nova Lacerda, MT, Brazil