Receptionist

Description

Job Summary: The Receptionist will ensure organized, courteous, and efficient telephone and in-person customer service for the company, appropriately directing internal and external requests. Key Highlights: 1. Organized and efficient telephone and in-person customer service 2. Administrative support and office environment organization 3. Requires strong communication skills and proactivity Position: Receptionist Work Schedule: Monday to Friday – 44 hours per week Working Hours: 7:30 AM to 5:18 PM (with a non-negotiable 1-hour break) Salary: BRL 1.907,15 + 30% Hazard Pay Meal Voucher: BRL 100 Transportation Voucher (Modal) **Purpose of the Position:** To ensure organized, courteous, and efficient telephone and in-person customer service for the company, guaranteeing proper routing of internal and external requests during business hours. **Main Responsibilities:** Answer, record, and route telephone calls (PABX) promptly and clearly Greet visitors, service providers, and partners, directing them appropriately to responsible departments Monitor the flow of people entering and exiting the reception area Receive, record, and forward correspondence, documents, and packages Assist in sending physical documents (via postal service, motorcycle courier, etc.) Support simple administrative requests, including occasional cash requisitions Maintain reception area organization and ensure professional appearance of the environment Provide basic administrative support as needed by departments **Requirements:** Completed high school education Strong verbal and written communication skills in Portuguese Professional demeanor, organizational ability, and courteous customer service Basic computer skills (email, simple spreadsheets, internal systems) Prior experience in reception or customer service is considered an advantage Desired Profile: Organization and sense of priority Strong interpersonal communication skills Discretion and responsibility Proactivity in resolving routine daily tasks Compensation: BRL 1.907,15 – BRL 2.560,00 per month Benefits: * Meal Voucher * Transportation Voucher Education: * Completed High School (Mandatory) Experience: * Communication Skills (Mandatory) * Computer Skills (Mandatory) * Customer Reception (Preferred) Work Location: On-site