Student Support

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Ártio Business School is seeking a Student Success Assistant (CX) to ensure a memorable and transformative educational journey for women. Key Highlights: 1. Focus on digital education for women 2. Ensure a memorable and engaging learning journey for students 3. Customer support and technical issue resolution Ártio Business School Potentes, a company specializing in digital education for women, is seeking a Student Success Assistant (CX) — a professional responsible for ensuring a memorable, engaging, and transformative journey for every woman who trusts our products. Your responsibilities include: ✔ Support via WhatsApp, email, and social media ✔ Technical issue resolution (access, login, platform) ✔ Moderation of classes on Zoom/YouTube ✔ Updates on Hotmart and spreadsheets ✔ Onboarding and 1:1 communication ✔ Recording interactions in the CRM ✔ Attendance at events and product launches **Requirements:** ➡ Currently pursuing or completed undergraduate degree ➡ Experience in customer service, support, or customer success ➡ Proficiency in Hotmart, Zoom, YouTube, Trello/ClickUp, Google Drive ➡ Clear and empathetic writing skills ### **➡ Tech-savviness** Minimum Education Level: Undergraduate Degree

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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