Logistics Operator

Description

Job Summary: Logistics Operator focused on receiving, checking, picking, and moving goods; inventory management; and customer service. Key Highlights: 1. Experience in receiving, checking, picking, and moving goods 2. Inventory management and customer service during goods pickup 3. Availability to work on weekends and holidays **What We Expect From You:** * Completed high school education. * Experience in receiving, checking, picking, and moving goods. * Experience with the SAP system will be considered a plus. * Desired ability to prioritize tasks. * Capacity for learning, practice, and consistent adherence to company procedures, standards, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A Day in the Life of a Logistics Operator:** * RECEIVING GOODS: + Conducts quantitative and qualitative receipt of both commercial and non-commercial goods (e.g., equipment, office supplies), verifying and identifying general condition, supplier, length, reference, shade, expiry date, etc. + Prepares physical space and necessary equipment for proper receipt, avoiding loss of productivity during inspection. + Records all relevant information about received goods (quantities, apparent condition, expiry dates, etc.) on the inspection report, ensuring quality and preventing losses. + Stores goods at the correct warehouse location by reading the receipt slip to expedite future order assembly for pickup or delivery. + Labels products missing or defective barcodes and applies security labels to theft-sensitive items, ensuring goods delivered to retail are available for sale. + Sorts goods according to flow type—store or warehouse goods. + Releases goods for storage in the Store or Warehouse, contacting the Replenishment or Storage team to perform storage (receiving note). + Performs anti-shrinkage actions through rigorous qualitative and quantitative checks on received goods, optimizing vehicle flow in the Goods Receiving yard and ensuring correct handling of material handling equipment (e.g., pallet jacks, cages). + Maintains organization of equipment, tools, and PPE (Personal Protective Equipment). + Stacks pallets safely to prevent damage to property and personnel. + Keeps the receiving area clean and organized to help combat shrinkage and prevent workplace accidents. + Receives validated shrinkage reports from Retail, performs qualitative and quantitative inspection, and places shrinkage-labeled items in the designated disposal area. + Receives supplier returns validated by Retail, conducts qualitative and quantitative inspections, and schedules collection. + Receives shipments for Technical Support, performs qualitative and quantitative inspections, and schedules collection. * PICKUP AND HOME DELIVERY: + Picks RSS (Reserve Stock), identifies products, and notifies the Commercial Department of the pick. + Assigns physical locations to goods, performing space reservation and rotating inventory based on the RSS product list. + Delivers goods to customers promptly and courteously, loading them into the customer’s vehicle. + Picks and inspects goods, verifying all items listed on the issued order, and makes them available for customer pickup at the Goods Pickup Area or for the carrier (home delivery). * REPLENISHMENT: + Restocks products in the store appropriately. * INVENTORY MANAGEMENT: + Stores and ensures the quality and reliability of inventory. + Reviews daily orders generated by the Commercial Department, analyzes data consistency required in orders (addresses, phone numbers, delivery dates, references, availability, etc.), organizes orders chronologically, and releases them for billing. + Provides telephone customer service regarding delivery timelines. + Informs the Logistics Supervisor of any issues involving the picking team, operations, or products. + Assists the Logistics Supervisor in smooth warehouse location management (setup, rotating inventories, etc.). + Processes canceled RSS orders daily. + Registers shrinkage incidents identified during goods picking. + Maintains good rapport and acts as the liaison with third-party carriers. + Collaborates with the Customer Service team to proactively address potential product-related issues. + Reports product-related incidents to the Logistics Supervisor and/or Logistics Manager. + Serves as the point of contact for the Goods Pickup Counter. + Is responsible for their work equipment. + Adheres to safety regulations. Apply for this position and become part of our journey! We wish you good luck in your application process! Don’t forget to visit a store to learn more about what it’s like to be part of our team—see firsthand the people who deliver the best experiences to our customers. We encourage diversity and inclusion; therefore, all positions are open to People with Disabilities (PwD). \#BuildingCareers