Maître

Description

Job Summary: Responsible for coordinating the team, organizing the dining room, and ensuring an enchanting and efficient customer service experience, with emphasis on hospitality and results. Key Highlights: 1. Experience in leadership and coordination of service teams. 2. Focus on customer service excellence and satisfaction. 3. Collaborative work environment focused on hospitality. **MAIN CHALLENGES** Greet customers and ensure an enchanting, elegant, and efficient service experience; Organize the dining room, monitoring table arrangements, reservations, and service flow; Coordinate the waitstaff and busboys, guiding operations during service; Monitor service quality, ensuring excellence standards at all stages; Support resolution of incidents in the dining room, acting with agility and courtesy; Maintain constant alignment with the kitchen and other departments to ensure operational fluidity; Supervise environmental organization, table setup, utensils, and dining room presentation; Monitor customer satisfaction, identifying opportunities to delight and improve the experience; Assist in training and development of the service team; Contribute to the restaurant’s smooth operation, focusing on hospitality, organization, and results. **REQUIRED SKILLS** Relevant work experience; Leadership profile and ability to coordinate teams; Excellent communication skills and professional demeanor; Organization, attention to detail, and operational awareness; Ability to interact with customers and resolve issues courteously; Agility and efficiency, especially during peak hours. **WE OFFER** Collaborative work environment; Meal voucher; Transportation voucher; TotalPass (access to gyms and wellness facilities). Employment type: Full-time, CLT permanent contract Compensation: R$3.000,00 - R$4.200,00 per month Benefits: * Meal voucher Work location: On-site