Description
Job Summary:
We are seeking a Technical Support Operator to provide customer service and resolve customer issues, with emphasis on communication, organization, and proactivity.
Key Highlights:
1. Customer service and technical support
2. Guidance and assistance in resolving inquiries
3. Proactivity and willingness to learn
This position is designated for female candidates.
We are looking for a Technical Support Operator to handle customer interactions and deliver technical support, assisting in identifying and resolving issues related to the company's services.
Main Responsibilities:
\* Customer service;
\* Logging and tracking support tickets;
\* Technical support;
\* Guidance and assistance in resolving inquiries and issues;
\* Escalating requests to responsible departments when necessary.
Requirements:
\* Strong communication skills;
\* Ability to interact effectively with customers;
\* Organizational and responsible attitude;
\* Basic computer knowledge;
\* Proactivity and willingness to learn.
Preferred Qualification: Familiarity with the SGP system.
Compensation: R$1\.589,77 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site