Hostess

Description

Job Summary: Belmond seeks a Hostess/Restaurant Receptionist to create unforgettable experiences while developing talent, creativity, and service excellence. Key Highlights: 1. Opportunities to develop talent, creativity, and service excellence. 2. Focus on creating memorable experiences for guests. 3. Integration into a dedicated team with continuous support. **HOSTESS \- RESTAURANT RECEPTIONIST** At Belmond, every detail at the table is thoughtfully designed to create unforgettable experiences. From unique ambiances to Michelin-star-worthy menus, our commitment is to deliver memorable moments that linger long after the guest departs. With authenticity, warmth, and attention, you are the one who turns this promise into reality. On the Food \& Beverage team, you will have opportunities to develop talent, creativity, and service excellence, always supported by a dedicated team. **KEY TASKS AND RESPONSIBILITIES** * Greet guests and customers in person and by phone, providing information about the restaurant (hours, menu, services). * Manage and input reservations into the system, including pre-confirmation when required. * Receive and seat customers, ensuring organized table flow and alignment with the dining room team. * Support customers with general guidance (attire, service format, house policies, etc.). * Assist in internal communication regarding guest needs or observations, documenting and forwarding comments or incidents to management. * Support administrative tasks related to operations, such as menu updates, signage, and material control. * Collaborate with the team to ensure consistent high-quality guest experience throughout the restaurant visit. **Requirements** * High school diploma or equivalent * Bachelor’s degree is a plus * Minimum 1 year of experience in this role or a similar position within the food and beverage industry. * Knowledge of restaurant service techniques. * Knowledge of sales techniques and customer service. * Fluent English; additional language skills desirable. * Availability to work evenings (rotating 5x2 schedule) **Benefits** * Health and dental insurance extendable to immediate dependents. * Pharmacy benefit plan. * Transportation allowance. * On-site meals. * Life insurance. * Discounts at company sales outlets. * Based on your "length of service," you earn complimentary nights and experiences at company properties worldwide, including 50% discount on Food \& Beverage. We strive to create an environment where our employees can thrive both personally and professionally. Committed to your ongoing development, you’ll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and help create unforgettable moments for our guests, communities, and each other. **This is your moment. Apply today!** **About Us** The Copacabana Palace, a Belmond Hotel, is an iconic masterpiece in Rio de Janeiro. Overlooking Copacabana Beach, this timeless landmark is a sanctuary of calm just steps away from the city’s vibrant energy. Distinctive features include two Michelin-starred restaurants, Rio’s most glamorous pool, and seven penthouse suites. With our extensive offerings, the opportunities to build a unique career here are limitless. Join us and achieve true excellence. **Belmond \& the LVMH Family** At Copacabana Palace, we are proud to be part of LVMH and the global collection of Belmond hotels, trains, and river cruises — all delivering exceptional experiences worldwide. When you join our property, you become part of a global family of historic hotels and stunning destinations, where our employees are at the heart of the Belmond experience. Location: Rio de Janeiro, Brazil Department: Food \& Beverage Employment type: Full\-time Experience: Entry level