SENIOR IT ANALYST

Description

Job Summary: Grupo Granado is seeking an IT Analyst to serve as a support point for business areas, ensuring corporate system maintenance, evolution, and continuous improvement. Key Highlights: 1. Level 1 support and business area assistance 2. Working with SQL Server and agile methodologies (Azure DevOps) 3. Supporting ERP system maintenance and evolution **Grupo Granado opens its doors to you!** We are looking for an **IT Analyst** to serve as a support point for business areas, ensuring corporate system maintenance, evolution, and continuous improvement. We seek a professional with a degree in **Systems Analysis** (or related fields), an analytical and organized profile, and strong problem-solving skills. **Responsibilities and Duties** * Provide Level 1 (N1\) support and assistance to business areas; * Conduct technical analysis, incident diagnosis, and resolution; * Collaborate with the Product Owner (PO) to track project requirements; * Work with SQL Server for queries, data analysis, and validation; * Support ERP system maintenance and evolution; * Participate in B2B processes and integrations; * Apply Agile methodologies, managing requirements via Azure DevOps; * Assist in executing tests in non-production environments to validate improvements; * Maintain clear and aligned communication with partner areas, especially the commercial team; * Propose solutions aligned with industry best practices, focusing on security and innovation. **Requirements and Qualifications** * Bachelor's degree in Systems Analysis, Information Systems, Computer Science, or related fields; * Experience with **SQL Server**; * Knowledge of ERP systems (experience with **JD Edwards (JDE) EnterpriseOne** and/or **SAP** is preferred); * Experience with Agile methodologies; * Experience with **Azure DevOps** for product and project lifecycle tracking; * Knowledge of B2B processes. **Additional Information** **Here’s what you can expect:** * An **integrated**, light, and welcoming environment where collaboration, respect, and partnership are part of our daily routine. * **Flexible working hours**, promoting greater autonomy for you to organize your schedule and improve quality of life. * **Meal Allowance**, allowing you to enjoy your breaks calmly and with pleasant moments. * **Health insurance, dental plan, and life insurance**, because caring for you and your loved ones is our priority. * **TotalPass**, encouraging movement, energy, and balance between body and mind. * **Exclusive discounts** across our brands: **Granado, Phebo, and Care Natural Beauty** — because those who are part of the team deserve to enjoy them too. * An environment that fosters creativity, innovation, and continuous learning, supporting your development through the **Continuing Education Program**, which includes subsidies for skill-enhancement courses, undergraduate and graduate studies, and language learning. * Educational partnerships with institutions such as **Estácio** and **Open English**, further facilitating your development journey. * **Profit-Sharing Program**, recognizing and valuing those who grow alongside us and contribute to our story. * **Granado Baby Kit**, a special gesture for employees becoming new parents, celebrating their baby’s arrival with products developed with the care and tradition embedded in our history. Office located at **Edifício Vista Guanabara**, offering an inspiring view that brings lightness and well-being to your workday. Here, tradition and innovation walk hand in hand — and you can be part of it! Since the 19th century, **Granado** has spanned generations, enchanting consumers with high-quality products and a sustainable approach. With over 150 years of history, the brand has consistently upheld solid values while staying attuned to the needs of its time. It has grown and rejuvenated without losing its essence. In 1930, **Perfumaria Phebo** was founded in Belém do Pará, creating distinctive, original, and high-quality fragrances. This tradition, combined with its expertise, boldness, and strong personality, propelled Phebo to the top of Brazil’s most respected cosmetics brands, making it synonymous with luxury, olfactory excellence, and quality. With a proposition valuing balance and conscious consumption, in 2024 **CARE** joined Granado and Phebo to deliver a transformative self-care experience, integrating science, technology, and sustainability. Our rich, century-old history helps build an innovative future. We are present in every product developed; in every store opened in Brazil and abroad; in every distinctive packaging; and in every gaze committed to people’s well-being, workplace safety, and environmental preservation. Together, Granado, Phebo, and CARE represent the harmony between history and future, tradition and renewal, inviting customers to experience unique journeys of well-being and responsible beauty.