Job Summary: We are seeking a Development Coordinator with strong expertise in technical leadership and people management to coordinate squads, ensure operational resilience, and support high-complexity strategic projects. Key Highlights: 1. Technical leadership and people management 2. Coordination of multiple technology squads 3. Support for high-complexity strategic projects ### **Position Summary** We seek a professional to serve as **Development Coordinator**, with strong expertise in **technical leadership** and **people management**. This role is central to coordinating multiple technology squads, ensuring **operational resilience**, and supporting **high-complexity strategic projects**, while maintaining operational stability, reducing risks, and scaling the business sustainably. ### **Key Responsibilities** #### **Technical and Squad Management** * Coordinate a portfolio of squads (development, internal systems, engineering, front-end, AI, etc.), ensuring alignment between technology and business objectives. * Serve as a technical reference, supporting architecture decisions, backlog prioritization, integrations, and critical decisions jointly with product owners and stakeholders. * Ensure operational resilience: documentation, clear processes, reduction of dependency on key individuals, and continuity of projects. #### **Process and Delivery Management** * Ensure delivery predictability and quality through agile practices, operational metrics, and risk management. * Establish and monitor operational metrics (ticket volume, SLAs, lead time, throughput, completion rate, etc.) and implement continuous improvement actions. #### **People Leadership and Development** * Conduct close people management: 1:1 meetings, structured feedback, performance development plans (PDPs), career path planning, and support for technical and behavioral development. * Train and develop new internal leaders, distribute responsibilities, and create successors within squads. * Actively participate in recruitment and selection processes, including profile definition, technical interviews, and onboarding. #### **Projects and Collaboration** * Lead medium- and long-term strategic projects (e.g., initiatives with major clients, from discovery through to sustainment). * Collaborate with business, product, data, and infrastructure teams to enable high-impact solutions. ### **Technical Requirements (Mandatory)** * Solid software development experience (8–10 years), with hands-on experience in at least one language from the stack (Go, Python, JavaScript/TypeScript, C#, PHP or similar). * Proven experience in technical leadership and team coordination (technical leader, coordinator, squad leader or equivalent). * Experience working in environments with multiple squads and/or parallel projects, preferably in high-complexity sectors (telecom, B2B, SaaS, API integrations). * Knowledge of distributed solution architecture, APIs, microservices, integrations, and best practices in observability, performance, and security. * Experience with agile practices (Scrum, Kanban) and backlog management, flow metrics, and ceremonies. * Experience with DevOps and CI/CD tools (GitLab, Jenkins, Docker, Kubernetes, etc.). #### **Technical Preferences** * Experience with Artificial Intelligence/machine learning projects applied to automation, data analysis, or operational improvement. * Experience with projects involving large corporate clients or telecom operators. ### **People Management and Leadership Requirements** * Consistent experience in team management (people management): feedback, one-on-one meetings, performance management, PDPs, and constructive conflict resolution. * Demonstrated track record of developing new leaders (tech leads, coordinators, technical references). * Ability to structure processes to reduce critical turnover and dependency on specific individuals. * Results-oriented mindset, with ability to translate business demands into clear technical priorities. * Communication skills across different levels (technical teams, managers, executives, clients), with a consultative posture and systemic vision. ### **Success Indicators for the Role** * Maintenance or improvement of service and development SLAs (average delivery time, completion rate, rework volume). * Stability of strategic projects even amid turnover or scope changes. * Improvement in squad maturity (autonomy, standardization, documentation, delivery quality). * Reduction of operational risks stemming from knowledge concentration. * Development of successors and new leaders within the technology area. ### **Additional Preferences** * Prior experience in squads or teams dedicated to AI, automation, and data analytics. * Postgraduate degree/MBA in People Management, Project Management, or related fields. * Experience as a teacher, mentor, or technical facilitator.