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Job Summary: Professional responsible for customer service and execution of service orders for installation and repair of telephone lines, ADSL services, TUP maintenance, and TV. Key Highlights: 1. Specialized technical support in telecommunications and TV. 2. Opportunity to work with innovation and a results-oriented approach. 3. An environment that values collaboration and diversity. We seek innovative individuals focused on results, committed to safety, and dedicated to people. We believe our strength lies in collaborative work. We constantly strive to innovate to deliver the best solutions to our internal and external customers. Therefore, we are committed to the continuous pursuit of excellence. If you believe you can make a difference, join our team. We encourage applications from Black individuals, persons with disabilities, LGBTQIAPN+, and people from diverse generations. \#VemSerTelemont. **Responsibilities and Duties** Responsible for handling service orders related to installation and repair of telephone lines, ADSL services, and maintenance of TUPs and TV (metallic network and fiber optic), applying technical procedures and those established by the operator in their area of operation. Operationalize aerial telephone line processes through installation and repair of telephone lines, performing tests, laying and removing wires; Respond to technical service calls from corporate and residential customers via installation and repair of ADSL internet access, repair of subscriber lines and trunks, configuration of modems/routers, and restoration of basic and advanced microcomputer configurations. Operationalize TUP services through maintenance and technical testing. Enable cable TV services through antenna installation, configuration, and required testing; Maintain cable TV services through antenna and cabling testing, replacement of parts and equipment, and execution of tests and configurations; Perform FTTH installations and repairs; Conduct Micro Repairs in Information Technology, diagnosing issues and correcting them or performing preventive maintenance; Provide user support when necessary; Carry out other activities of the same nature, complexity level, and responsibility. **Requirements and Qualifications** Completed High School education Minimum 6 months of experience in the role is desirable. Knowledge of installer and repair technician tasks; valid Category B driver's license. **Additional Information** Benefits: Medical assistance; Dental assistance; Gym allowance; Meal or food allowance; Transportation allowance; Life insurance; Discounts at partner pharmacies and stores. Working Hours: Business hours, Monday through Friday. **Our Journey** For 50 years, Telemont has contributed to Brazil's development, operating in the telecommunications and energy sectors. We operate in 10 states and the Federal District, providing voice communication, broadband and data, multimedia transport, and energy system management services. **Our People** We rely on professionals who translate our values into action, ensuring operational excellence and quality in every interaction. We believe diversity strengthens our culture and expands our capacity to innovate. Thus, we promote inclusion and value experiential plurality, respect for differences, and integration across departments and people. **Our Growth Approach** The spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where each individual can develop and build a solid career. Together, employees and the organization write a growth story sustained by values guiding all our actions. **Our Values** * Operate safely * Customer satisfaction * Sustainable results * Excellence in people * Respect and simplicity * Collaboration
