Want to be part of a network of recognition and opportunities? Then, your place is with us! We are made up of people who differ physically and culturally. Connected by our differences. Human beings motivated to help find solutions. Together, we form a network of plurality. We are diversity. We are Redebrasil. Join our network too! #vemprarede Key Responsibilities: * Provide efficient and courteous customer service; * Identify and implement effective credit recovery solutions; * Record negotiations and update internal systems as required. Requirements for the Position: * Completed or currently pursuing high school education; * Mandatory documentation: ID card (RG), taxpayer ID (CPF), proof of address, proof of education, and work record book (Carteira de Trabalho). Note: * Don’t worry if you lack experience! You will undergo training to acquire the necessary skills. * Working hours: Monday to Friday, from 9:00 AM to 5:12 PM. Minimum Educational Requirement: High School Diploma (Secondary Education) * SESC membership – leisure and cultural activities at special rates * University partnerships – discounts on courses and degree programs * WellHub – formerly Gympass! Access to gyms, yoga, crossfit, swimming, and wellness apps * Telemedicine (Pluxee) – online medical consultations whenever needed * Dental Plan (Novodente or Odontoprev) * Health Insurance (Sulmed or Centro Clínico Gaúcho) * Meal Allowance or Food Voucher (Pluxee) – your choice! * Transportation Allowance * Financial Counseling (Pluxee) * Legal Advisory Services (Pluxee)