Customer Service Representative

Description

Job Summary: Customer service professional for physical store and e-commerce, focusing on sales consulting and support across various channels. Key Highlights: 1. Friendly and consultative in-store customer service 2. Customer support across multiple e-commerce channels 3. Assistance in product selection and sales closure The company is seeking a Customer Service Representative in Novo Hamburgo. **Responsibilities:** Provide friendly and consultative customer service in the physical store. Conduct customer service via WhatsApp, Instagram, Shopee, and other e-commerce channels. Assist customers in selecting clothing size, model, and type. Clarify inquiries regarding products, delivery timelines, shipping fees, and orders. Complete in-person and online sales. Previous experience as a Customer Service Operator, Sales Assistant, Customer Service Consultant, or Sales Receptionist may indicate alignment with some of the responsibilities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2\.300,00 * Transportation Allowance * Training programs **Additional Information:** * \#UrgentOpening * Employment Type: Full-time \- On-site * Work Schedule: Full-time * Working Hours: Monday to Friday, from 09:00 to 18:00\. Saturday, from 09:00 to 13:00\.