Telephone Operator

Description

Job Summary: Telephone service with a focus on clarifying questions, managing calls, and providing administrative support in a hospital environment. Key Highlights: 1. Call handling and call transfer 2. Clarifying patients'/clients' questions 3. Administrative and organizational support **JOB OPENING:** Telephone Operator **WORK SCHEDULE:** 12:00 \- 18:00 (6 days on, 1 day off) **REQUIREMENTS AND QUALIFICATIONS** * Completed high school education; * Availability to work the specified shifts; * Preferred: experience in healthcare and/or hospital settings; experience in customer service. **RESPONSIBILITIES AND DUTIES** * Answer, transfer, and place phone calls; * Clarify patients'/clients' questions promptly upon request; * Submit requests for replenishment of departmental supplies; * Maintain an updated list of hospital internal extensions; * Provide various types of information to all categories of institutional stakeholders. Minimum Education Level: High School (Secondary Education) * Transportation Allowance * Attendance Bonus * Pharmacy Benefit Plan * Parking