IT Analyst

Description

Job Summary: An IT professional for daily technical support, equipment maintenance, user assistance, and Winthor system support, serving as the company's technological support point. Key Highlights: 1. Company IT support point 2. Computer, printer, and peripheral maintenance 3. User and Winthor system support **Employment Profile** IT Analyst — Support and Infrastructure What is this document? KEM is seeking an IT professional to handle day-to-day support — equipment maintenance, staff assistance, and Winthor-related help. Evoris has prepared this guide to streamline the hiring process: what to assess in candidates, mandatory skills, and how we can assist beyond basic support. What the candidate will do This professional serves as the company’s IT support point. On a daily basis, they will: * Repair and maintain computers, printers, and peripherals * Assist staff with basic IT issues — without judgment, with patience * Provide Winthor system support: assist with queries, registrations, and system-related questions * Identify technology-related process bottlenecks and help resolve them * Manage the local network: Wi\-Fi, cabling, internet access * Maintain basic inventory of company equipment and software licenses * Log support tickets and keep a record of actions taken Compensation: R$3\.000,00 \- R$4\.000,00 per month Work Location: On-site