Sales Enablement Training and Efficiency Supervisor

Description

Job Summary: Sales Enablement Training and Efficiency Supervisor (Sales Enablement) to supervise core Sales Enablement pillars, ensuring efficient execution of processes and serving as the operational liaison. Key Highlights: 1. Experience in a multicultural, challenging, and dynamic environment. 2. Growth opportunities within a global company. 3. Focus on meritocracy and development of diverse talents. Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. **Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.** Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. **Location \- Campo Bom \- RS** **Work Format \- On-site** **Sales Enablement Training and Efficiency Supervisor (Sales Enablement)** Supervise core Sales Enablement pillars, ensuring efficient execution of training, acceleration, and commercial performance processes. Act as the operational liaison between departments (sales, product, HR, and marketing), ensuring implementation of standards, monitoring routines, and delivering outcomes that directly impact sales team productivity and conversion. **Responsibilities** **Team Supervision** * Supervise analysts within the Sales Enablement team; * Monitor routines, deliverables, and execution quality; * Conduct operational feedback and provide guidance for team development; * Distribute tasks and monitor deadlines; **Execution of Enablement Pillars** * Supervise execution of pillars: Onboarding, Ramp\-Up, Role Plays, Training, Acceleration, Ongoing Learning Path, Materials, and Metrics; * Ensure process implementation, material standardization, and adherence to schedules; * Serve as operational intermediary among sales, product, HR, and marketing teams to align requirements; * Participate in tactical meetings, presenting status updates, progress, and alerts; **Commercial Performance Monitoring and Acceleration** * Consolidate performance data and translate into operational reports; * Support KPI monitoring and management report preparation; * Support leadership with information and execution of action plans to improve conversion; **Onboarding and Ramp\-Up** * Supervise execution of new hire onboarding journey; * Validate applied content (hard and soft skills); * Identify critical points and initiate improvements to reduce ramp\-up time; **Training and Development** * Deliver and facilitate operational training (technical and behavioral); * Update content based on guidance from coordination/management; * Conduct Edenboost training and corporate learning paths; **Commercial Intelligence Analysis and Support** * Consolidate data for commercial performance analysis; * Conduct targeted call listening, case analysis, and pattern identification; * Map improvement opportunities and areas requiring attention; **Support for Strategic Projects** * Provide operational support for cross-functional projects and process improvements; * Support AI implementations, optimizations, and route corrections; * Develop operational diagnostics and execute action plans; **Stakeholders** * Frequent interaction with Sales, Marketing, Human Resources, Product, and Customer Success teams; * Direct reporting to the Sales Enablement Management; * Tactical alignment with sales leadership; **Requirements** **Education:** Bachelor’s degree completed or in progress in Business Administration, Commercial Management, Corporate Pedagogy, or related fields. **Experience:** * Minimum 3 years in Sales Enablement, Training & Development, or Commercial Operations; \- (preferred) * Prior experience supervising or coordinating small teams; * Experience in high-performance commercial environments; * Experience managing multiple concurrent demands; **Differentiators:** * Experience in technology, SaaS, or marketplace companies; * Knowledge of agile methodologies; * Experience using AI tools applied to sales; **Technical Knowledge \- preferred** * **Sales Methodologies:** SPIN Selling, BANT, DISC; * **CRM Tools:** Salesforce; * **Data Analysis:** Excel and Power BI (intermediate); * **Content Creation:** PowerPoint, Canva, basic design tools; * **Artificial Intelligence:** Knowledge of AI applications for sales (preferred); * **Commercial Metrics:** Sales KPIs, conversion rates, ramp\-up time, productivity; **Behavioral Competencies** * **Leadership:** Ability to guide, engage, and develop teams on a daily basis. * **Clear Communication:** Ability to communicate objectively across different levels; * **Results Orientation:** Focus on deliverables, metrics, and quality. * **Adaptability:** Flexibility to operate in dynamic scenarios and across multiple fronts; * **Organization:** Efficient time, priority, and concurrent project management. * **Resilience:** Ability to handle pressure while maintaining delivery quality; **Apply now and Vibe with Us!**