Process Analyst

Description

Job Summary: Strategically engage in mapping, designing, and continuously improving company processes to ensure operational efficiency and scalability. Key Highlights: 1. Pioneers in AI-powered electronic perimeter security. 2. Collaborative culture focused on personal development and solving challenges. 3. Autonomy to review and create processes, viewing the company end-to-end. **Job Description:** ---------------------- We are pioneers in implementing electronic perimeter security nationwide and today operate in over 200 Brazilian cities. Through an AI software development center, we apply innovative technologies to guarantee excellence in the delivery of every project. We make places better so we can be better! DGT Tecnologia’s innovations support the construction of safer and smarter cities via an ecosystem that connects communities with security forces, delivering technology-driven solutions for crime reduction aimed at well-being. Purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development, we ensure every challenge receives the solution it deserves. At DGT Tecnologia, you can give your best. OBJECTIVE: Strategically engage in mapping, designing, standardizing, and continuously improving company processes to ensure operational efficiency, cross-departmental integration, business scalability, and support for decision-making. You will have autonomy to review existing processes and create new ones as needed, viewing the company end-to-end. RESPONSIBILITIES: \- Map existing processes across all company departments. Identify bottlenecks, rework, operational risks, and improvement opportunities. \- Design and redesign AS IS / TO BE processes, proposing more efficient and scalable workflows. \- Create new processes where none exist, ensuring alignment with business strategy. \- Document processes, workflows, policies, and procedures clearly and consistently. \- Support implementation of improvements alongside involved departments. \- Act as a facilitator between departments, ensuring process alignment and integration. \- Define and monitor process performance indicators (KPIs). \- Support automation initiatives, systems, and technology-driven process improvements. \- Contribute to building a culture of continuous improvement and operational efficiency. **Essential Requirements:** ------------------------------ Completed or ongoing undergraduate degree. Prior experience in process mapping and improvement. Knowledge of process methodologies (e.g., BPM, Lean, Six Sigma, PDCA, Kaizen). Experience in flowchart design and process documentation. Analytical ability to identify problems and propose practical solutions. Systemic vision and ability to work transversally across departments. Strong communication skills to conduct interviews, workshops, and stakeholder alignments. Organization, autonomy, and sense of priority. **Desirable Requirements:** -------------------------- ADDITIONAL ASSETS: Experience implementing or reviewing processes in growing companies. Familiarity with BPM tools (Bizagi, Miro, Lucidchart, Draw.io, etc.). Experience in system automation and integration projects. Experience with KPIs, OKRs, or process-based management. Degree in Business Administration, Engineering, Information Systems, or related fields. **Employment Type:** -------------------------- CLT **PCD:** -------- NO **Benefits:** --------------- Meal/food allowance Mobility assistance Outpatient, hospital, and dental health plans Gympass Day off University discounts **Work Location:** ---------------------- DGT TECNOLOGIA LTDA **Working Hours:** ------------------------ 08:00 to 12:00 \- 13:12 to 18:00 **Additional Information:** --------------------------- EXPECTED PROFILE: \- Proactivity and ownership mindset. \- Ability to constructively question the status quo. \- Adaptability to change and dynamic environments. \- Strategic vision coupled with practical execution. \- Strong negotiation and influence skills. WHAT WE EXPECT FROM THIS ROLE: \- Clear, documented, and efficient processes. \- Reduced rework and operational bottlenecks. \- Improved cross-departmental integration. \- A solid foundation for company growth and scalability.