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Telecommunications Solutions Agent II (Alvorada/RS)
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Tabajara, 303 - Vila Cachoeirinha, Cachoeirinha - RS, 94910-200, Brazil
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Description

We are looking for innovative individuals who focus on results, prioritize safety, and are committed to people. We believe our strength lies in collaborative work. We continuously seek innovation to deliver the best solutions to our internal and external customers. Therefore, we dedicate ourselves to the ongoing pursuit of excellence. If you believe you can make a difference, join our team. We encourage applications from Black individuals, persons with disabilities, LGBTQIAPN+, and people from diverse generations. #ComeBeTelemont. **Responsibilities and Duties** Responsible for handling service orders related to telephone line installation and repair, ADSL services, maintenance of TUPs (Public Telephone Units), and TV (metallic network and fiber optic), applying technical procedures and operator guidelines specific to the region of operation. Perform aerial telephone line processes through telephone line installation and repair, conducting tests, laying and removing cables; Respond to technical service calls from corporate and residential customers by installing and repairing ADSL internet access, repairing subscriber lines and trunks, configuring modems/routers, and restoring basic and advanced microcomputer configurations. Perform TUP services through maintenance and technical testing. Enable cable TV services through antenna installation, configuration, and required testing; Maintain cable TV services through antenna and cabling tests, replacement of parts and equipment, and execution of tests and configurations; Perform FTTH (Fiber to the Home) installations and repairs; Carry out Micro IT Repairs, aiming to diagnose, correct issues, or perform preventive maintenance; Provide user support when necessary; Perform other activities of similar nature, complexity level, and responsibility. **Requirements and Qualifications** Completed High School education Desirable: 6 months of experience in this role. Knowledge of installer and repair technician practices; valid Brazilian driver’s license (Category B). NR-6 – Personal Protective Equipment (PPE); NR-7 – Occupational Health Medical Control Program; NR-18 – Working Conditions and Environment in the Construction Industry; NR-10 – Safety in Electrical Installations and Services; NR-35 – Work at Heights **Additional Information** Benefits: Medical assistance; Dental assistance; Gym allowance; Meal or food allowance; Transportation allowance; Life insurance; Discounts at partner pharmacies and stores. Working Hours: Business hours, Monday through Friday. **Our Journey** For 50 years, Telemont has contributed to Brazil’s development, operating in the telecommunications and energy sectors. We are present in 10 states and the Federal District, offering voice communication, broadband and data, multimedia transport, and energy system management services. **Our People** We rely on professionals who translate our values into action, ensuring operational excellence and quality in every interaction. We believe diversity strengthens our culture and broadens our capacity for innovation. Therefore, we promote inclusion and value experiential plurality, respect for differences, and cross-departmental and interpersonal integration. **Our Growth Approach** A spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where each individual can develop and build a solid career. Together, employees and the organization write a growth story sustained by values that guide all our actions. **Our Values** * Operate safely * Customer satisfaction * Sustainable results * Excellence in people * Respect and simplicity * Collaboration

Source:  indeed View original post
João Silva
Indeed · HR

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