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Student Support Agent
R$1,603-3,000/month
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Duque de Caxias, 821 - Centro, Cascavel - PR, 85801-100, Brazil
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Description

Professional responsible for providing administrative support and assistance to postgraduate students, ensuring organization, clear communication, and support for academic and operational needs. Provides in-person, telephone, and digital support, assists in managing student-related documents and processes, and supports the administrative team in carrying out area routines. **Responsibilities:** * Provide in-person, telephone, and digital support to postgraduate students. * Provide information on processes, deadlines, procedures, and documentation. * Organize, archive, and maintain up-to-date academic records. * Support scheduling of meetings, appointments, and postgraduate-related events. * Assist in drafting, editing, and sending internal and external communications to students. * Contribute to the logistics of classes, meetings, and academic activities. * Support academic and administrative departments with specific postgraduate-related requests. * Perform administrative tasks such as photocopying, scanning, and document control. * Ensure humane and efficient service, contributing to student satisfaction. **Required Qualifications:** * Completed high school education (technical or undergraduate degree in Administration, Secretarial Studies, or related fields preferred). * Experience in administrative routines and/or public-facing roles. * Basic computer skills and familiarity with academic management systems (an advantage). * Strong oral and written communication skills, organizational ability, and empathy. * Ability to handle multiple simultaneous tasks proactively. **1. Student Support** * Provide in-person, telephone, and digital support to postgraduate students. * Provide information on processes, deadlines, and documentation. **2. Academic Organization** * Archive and maintain up-to-date academic records and documents. * Support the logistics of classes, events, and meetings. **3. Communication** * Assist in preparing and sending internal and external announcements. * Support drafting of documents and reports. **4. Administrative Support** * Perform administrative tasks such as photocopying, scanning, and archiving. * Provide support to academic and administrative departments. Job Type: Contract Pay: R$1,603.00 - R$3,000.00 per month

Source:  indeed View original post
João Silva
Indeed · HR

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