Training and Development Analyst

Description

Job Summary: Responsible for developing, delivering, and managing training programs to promote continuous employee development and align initiatives with operational needs. Key Highlights: 1. Training and Development Practice 2. Development of Teaching Materials and Educational Resources 3. Management of Learning Platforms and Gamification for Dynamic Learning Description: Education: * Currently pursuing or completed a Bachelor's degree in Human Resources or related fields. Technical Knowledge and Skills: * Training and development. * Instructional design. * Development of teaching materials and educational resources. Desirable Tools and Technologies: * Online training platforms. * Content creation tools (e.g., PowerPoint, Canva, Articulate, etc.). * Performance evaluation systems. * Gamification and engagement tools. Experience: * Minimum of 1 year of experience in Training and Development. Behavioral Competencies: * Analytical and problem-solving ability. * Clear and concise communication. * Assertiveness and commitment. * Self-development mindset and willingness to learn. * Discipline and time management. * Critical thinking, planning, and organizational skills. Preferred Qualification: Experience in credit recovery and collections companies. * Develop and deliver training programs aligned with the company’s strategy to foster continuous employee development. * Design learning paths tailored to departmental profiles and requirements. * Develop teaching materials, training modules, and educational resources aligned with organizational objectives. * Conduct trainings, workshops, and events to encourage employee engagement and active participation. * Manage learning platforms and gamification initiatives to make the learning process more dynamic and effective. * Monitor and support the performance evaluation process. * Apply process mapping knowledge across departments to align development actions with operational needs. 251113020246750009