**We hire without experience and provide training!** **Requirements:** * Completed High School; * Basic computer skills; * Customer service experience is a plus; **Responsibilities:** Direct coordination with operations technicians, dispatching and closing services performed by external employees. Active and reactive dispatching; resolving issues related to field activities; opening service tickets. Scheduling preventive and corrective cable maintenance. Performing administrative tasks supporting various organizational departments; interacting with suppliers and customers to provide and receive information about products and services; handling various documents, complying with all necessary procedures; preparing reports and spreadsheets; document control, data entry, and filing; performing general office duties. **Note:** Availability for overtime on weekends. **Keywords:** Technical Dispatch, Operational Support, Logistics, Administrative Routines, Customer Service, Ticket Management, Field Service, Back Office, Administrative Assistant, Customer Service Representative, Telecommunications, Telecom, Customer Support. Job Type: Full-time, Permanent CLT Salary: R$2.279,39 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Food allowance * Transportation allowance Screening Questions: * Do you have easy access to the address R. Dr. Waldemar Buchala, 250 – Distrito Industrial, São José do Rio Preto, SP? * Do you have customer service experience? * Are you available to work 100% on-site on weekends (overtime)? Work Location: On-site