Description
Job Summary:
The Prevention Agent I is an essential professional—attentive and organized—responsible for protecting the company's assets and ensuring the safety of customers and employees.
Key Highlights:
1. Responsible for protecting assets and ensuring security
2. Control of operational procedures and implementation of the code of ethics
3. Theft and loss prevention through monitoring and surveillance
#### **About the Position:**
Ensuring that the company's assets are well-maintained and protected is fundamental to business success. The Prevention Agent I serves as the “eyes” of the unit, providing security to customers and employees. This role requires a professional who is attentive, careful, organized, and engaged—indispensable for fulfilling this function.
#### **Main Responsibilities:**
* Control operational procedures and processes, based on the company’s code of ethics;
* Receive goods and interact with third parties, participating in internal and external audits;
* Support inventory activities conducted at the store, together with the department supervisor;
* Carry out theft, loss, and merchandise misplacement prevention services through electronic monitoring and internal surveillance;
* Define corrective actions for vulnerable areas;
* Aim to prevent total losses, in accordance with the company’s established target;
* Guide customers on various situations related to departmental activities;
* Serve customers in accordance with the company’s required service standards;
* Comply with all operational procedures required for the position.
#### **Desirable Qualifications (Preferred):**
* Prior experience in loss prevention;
* Ability to identify and propose improvements to security processes;
#### **Benefits:**
* Family Health Assistance Network
* Telemedicine and Telepsychology
* Dental Plan
* Benefits Club
* Pharmacy Discounts
* Benefit Card
* Incentive Programs
* Life Insurance
* Funeral Assistance
* Pregnancy Monitoring
* Nursing Room, Changing Room, and Rest Room
* On-site Meals or Meal Voucher
* Career Development Plan
* Partner Website Discounts
#### **Work Schedule and Hours:**
* Rotating 6 days on / 1 day off schedule;
* 7 hours and 20 minutes per day.