Description
Job Summary:
This role involves the accurate picking and verification of e-commerce products, ensuring organized and efficient dispatch while focusing on collaboration and resolving customer issues.
Key Highlights:
1. Respect for diversity and enriching exchange of experiences
2. Contribution to a massive operation with purpose
3. Focus on nourishing dreams and lives
**At GPA, everyone is welcome.**
We value and embrace people who are different, ensuring an excellent exchange of experiences.
Your knowledge and skills will contribute to this massive operation and help fulfill our purpose: **Nourish Dreams and Lives!**
**Responsibilities and Duties**
* Pick products sold via the website/app accurately and efficiently;
* Verify orders carefully, respecting customer deadlines and specifications;
* Organize items in the designated dispatch area and maintain a clean, orderly environment;
* Collaborate with the transportation team to ensure timely delivery;
* Report stock discrepancies, damages, or unavailability;
* Contact customers in case of product unavailability, proposing solutions or replacements.
**Requirements and Qualifications**
* Completed elementary education;
* Basic technology knowledge (use of system or app for picking).
**Additional Information** **Benefits**
* Health and Well-being for you and your dependents:
* Medical Assistance
* Dental Assistance
* Life Insurance
* Gym partnerships (GymPass and TotalPass)
* As a socially responsible company, we also offer extended Maternity/Parental and Paternity Leave
* Mom's Card: Monthly allowance offered to female employees who are mothers, with children aged between 6 months and 1 year, 11 months, and 29 days, for purchasing food and infant products at GPA stores.
* SESC: For you and your family to enjoy benefits across education, health, culture, and leisure.
**At the Company:**
* Meal voucher or on-site meals (DCs).
* Food Card / Basic Basket
* PPR: Annual Profit-Sharing Program
* Transportation Voucher
**Exclusive GPA Benefits:**
* GPA Retail University: We value initiative and encourage self-development among our employees, offering access to up-to-date, high-quality educational tools, content, and solutions for your growth.
* Prosin: Internal recruitment program providing career development opportunities.
* VEM Program: Enjoy discounts on GPA’s private-label brands.
**Social Services:**
* Free psychological and social work support for you and your family, available 7 days a week, 24 hours a day
**You may also opt for:**
* Credit Cooperative (members receive exclusive discounts from partner companies)
* Private Pension Plan
At GPA, our purpose is to nourish dreams and lives. We are one of Brazil’s largest food retail companies, operating a multi-format, multi-channel business model that brings together renowned networks and brands such as Pão de Açúcar and Extra Mercado, as well as exclusive private labels including Qualitá, Taeq, Club des Sommeliers, and Pra Valer. With over 700 physical stores and leadership in Brazil’s food e-commerce sector, we tirelessly strive to be our customers’ top choice and the pride of our team.