Job Summary: A professional responsible for field activities related to customer service, water meter reading and inspection, and water network maintenance. Key Highlights: 1. Field operations focused on customer service and sanitation 2. Performing water supply cutoffs, reconnections, and new connections 3. Driving company vehicles for external service Description: Completed High School; Desirable: Basic Microsoft Office package; Strong communication skills; Sanitation knowledge desirable; Driver's License Category B. At Iguá Saneamento, we value diversity in all contexts and strive to foster an ethical and inclusive culture. As a company and team, we pursue equity and respect all forms of diversity (Gender, Persons with Disabilities - PwD, LGBTQIAPN+, Ethnicity/Race, Beliefs, and Generations). Join us in driving this change—we believe in the power of every individual to generate transformation! * Verify and update customer records in the field using the system; * Identify customer needs, clarify doubts, resolve issues, provide proper guidance to customers, and support business continuity; * Be responsible for maintaining and returning the meter-reading equipment to the department supervisor; * Perform tape cutoffs (notification of water supply interruption) and curb-stop cutoffs (water supply interruption and seal application) at required locations, in compliance with Service Orders (SO); * Perform curb-stop reconnections and new connections, meeting customer requirements; * Conduct meter reading reviews (verification of registered meter readings), ensuring accurate information and numbers; * Conduct self-consumption inspections; * Drive company vehicles when external service is required, ensuring safety and compliance with established traffic regulations; * Comply with sustainability standards (safety, hygiene, quality, environmental preservation, health, and the 5S methodology). 25120602021928099
João Silva
Indeed · HR
João Silva
Indeed · HR
