**Work Location:** Campinas Region (Campinas, Paulínia, Piracicaba, Sumaré, and interior of São Paulo State) **Hybrid Work Model:** Customer visits and remote work **Travel availability required** **Responsibilities:** * **Installed Product Monitoring:** Monitor the operation of products installed at customer sites. * **Fleet Health Analysis:** Analyze customers’ fleet health to identify necessary actions. * **Commercial Support:** Support the sales team by gathering information for presentations and other requirements. * **PDCA Cycle Implementation:** Implement and monitor the PDCA cycle with customers, generating progress reports and follow-up meetings. * **PDCA Cycle Management:** Monitor and manage the PDCA cycle. * **Equipment and System Configuration:** Perform equipment and system configurations according to customer operations (telemetry, SSMA, etc.). * **New Features Tracking:** Track the development of new features and provide feedback. * **Emergency Support:** Assist customers during emergency situations involving claims. * **Business Opportunity Identification:** Identify and communicate new business opportunities to the sales team. * **Needs Assessment:** Document new functionalities that customers may require for internal evaluation. * **Data Analysis:** Collect and analyze data to assess behavioral patterns and support decision-making. **Desired Qualifications:** * Currently pursuing or holding a bachelor’s degree; * Technical knowledge in vehicle telematics, risk management (cargo theft), fuel consumption, and fleet analysis; * Proficiency in Microsoft Office and experience with software systems. **Desired Profile:** * Analytical thinking and proactive problem-solving skills; * Strong communication and interpersonal relationship skills; * Proactivity and ability to work independently; * Flexibility for travel and remote work. **Benefits:** * Medical assistance * Dental assistance * Profit-sharing program * Life insurance * Meal allowance / Food voucher * Transportation allowance / Fuel voucher * Gympass * Zenklub (psychological support) * Scholarship program Employment Type: Full-time CLT contract Salary: R$4,000.00 – R$5,000.00 per month Benefits: * Medical assistance * Dental assistance * Company-provided mobile phone * Profit-sharing program * Life insurance * Remote work * Meal allowance * Food voucher * Transportation allowance * Company vehicle