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SUPPORT ANALYST - Vila Ercilia (Field Control)

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Providing user support and assistance, ensuring incident resolution, and contributing to the continuous improvement of services and customer experience. Key Highlights: 1. User support and assistance 2. Guaranteeing incident resolution 3. Continuous improvement of services and customer experience A software company is seeking a Support Analyst in São José do Rio Preto (Vila Ercilia). Field Control is a company specialized in field control and monitoring solutions, offering technology to optimize processes across various industries. **Responsibilities:** Providing user support and assistance; ensuring incident resolution; tracking requests and contributing to the continuous improvement of services and customer experience. Previous experience as a Technical Support Specialist, Help Desk Analyst, Support Technician, or Support Consultant may indicate alignment with some responsibilities of this position. High school diploma required. Relevant experience necessary. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance * Health Insurance * Life Insurance * Gympass **Additional Information:** * Employment Type: Full-time, on-site. * Work Schedule: Full-time * Working Hours: To be determined.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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