Receptionist

Description

Job Summary: We are seeking a dynamic Receptionist to serve customers, manage communications, and support administrative routines, contributing to service excellence and dream fulfillment. Key Highlights: 1. Make a difference and be a protagonist in the company's growth. 2. Serve customers, manage communications, and assist with administrative routines. 3. Opportunity to join a company that fulfills dreams. At Vitta, we believe PROTAGONISM is the key to our growth. We want people who dream, who stand firm, who want to solve problems, and who take responsibility. People who make a difference! If you want to make a difference, join our team as a Receptionist. **Responsibilities and Duties** **Requirements and Qualifications** Serve internal and external customers, identifying visitors and the matters to be addressed. Answer telephone calls, clarify inquiries, provide guidance, and route requests for resolution. Ensure reception areas and meeting rooms are clean and well-maintained. Request maintenance from the support team whenever necessary. Manage the flow of people and documents (mail or service providers), ensuring proper delivery. Screen and route telephone calls appropriately and efficiently to satisfy requesters. Sort and dispatch documentation and goods received at reception to respective departments. Assist with customer satisfaction surveys by distributing questionnaires for completion, helping us continuously improve service quality. Perform general administrative/commercial/fiscal support tasks, including recording supplier and service provider invoices; Monitor sales rotation and first-time customer visits, assigning them to the on-duty consultant at the business unit. Schedule meeting rooms efficiently and effectively to meet operational demands and needs. Perform other related duties as requested by the immediate supervisor. **Additional Information** Completed High School Education Microsoft Office Suite Administrative Routines Written and Oral Communication Skills Commitment to Excellence Focus on Internal and External Customers Cost Awareness At Vitta, our mission is to **fulfill dreams and transform people's lives.** In ten years, we have become part of many people’s stories—whether customers who achieved homeownership or colleagues who share our passion for innovation. Driven by our purpose—to create and build developments that enhance quality of life with comfort and security—it was only natural that, today, after **10 years of history**, we have helped over 13,000 families realize their **dream**: owning a home! If you see the world the same way, we’d love to meet you! You certainly have much to contribute to our drive for change! We are a company in constant motion, and one of those movements is directed toward greater **diversity and inclusion** within our ecosystem. **Our job openings are also open to Persons with Disabilities (PwD).**