Description: * Graduated or currently studying in the field of IT; * Basic knowledge of relational databases; * Basic knowledge of SQL; * Intermediate knowledge of Microsoft Word, PowerPoint, and especially Excel; * Knowledge of programming languages such as Java and JavaScript is a plus; * Good communication and interpersonal skills to effectively interact with team members and other stakeholders; * Analytical ability to review and interpret technical documentation; * Proactivity and sense of urgency to efficiently handle demands; * Preferably residing in Carmo or nearby areas. * Ensure the stability of systems involved in the company's billing operations; * Apply best practices in performing tasks, especially programming tasks; * Analyze, plan, and execute action plans in the billing and collections area; * Monitor deadlines and conduct follow-up on internal requests, ensuring all tasks are completed within established timelines; * Maintain and update activity records. 251102020223761390