**Description:** **Main responsibilities assigned to this position:** Support clients and partners via phone, portal, chat, and remote access; Identify, log, diagnose, resolve, and close requests and incidents reported by clients and partners during support interactions; Log all performed activities in the ticket management system; Suggest corrections, updates, improvements, or new knowledge entries for the KB (Knowledge Base); Develop or perform other related tasks as determined by the immediate supervisor. **Requirements:** Willingness to learn. Communicate clearly. Proficiency in computer applications. Currently enrolled in or having completed a bachelor’s degree in Accounting, Business Administration, Human Resources, or related fields. **Desirable:** Basic knowledge of Payroll / Accounting / ERP and/or Tax systems. Minimum of 6 months of experience in technical support, customer service, or administrative roles. As a Support Technician for our DP/Payroll Solution, you will be responsible for promptly and courteously resolving technical requests from our clients. Leverage your strong communication skills, passion for helping people, and interest in technology to join one of the best companies to work for in Brazil. 251203020219616323