We are Alloha Fibra, the largest independent company and the third-largest FTTH (Fiber to Home) optical fiber player in Brazil. We have a network of over 110,000 kilometers of optical fiber and more than 1.6 million customers. With 9 integrated commercial brands, we operate from the north to the south of the country and were the fixed broadband company with the highest growth in 2022. We have a team of over 4,000 employees who work with the same purpose: connecting people, ideas, and businesses, promoting digital and social inclusion in Brazil, united by the same values. We would love to meet you! \#whatflowsinourfiber \#teamoffiber **Responsibilities and duties** * Ensure the stability of systems involved in the company's billing; * Apply best practices in task execution, especially in programming; * Analyze, plan, and execute action plans in the billing and collections area; * Monitor deadlines and conduct follow-up on internal requests, ensuring all tasks are completed within established timelines; * Maintain and update activity records. **Requirements and qualifications** * Degree in progress or completed in the IT field; * Basic knowledge of relational databases; * Basic knowledge of SQL; * Intermediate knowledge of Microsoft Word, PowerPoint, and especially Excel; * Knowledge of Java and JavaScript programming languages is a plus; * Good communication and interpersonal skills to interact effectively with team members and other stakeholders; * Analytical ability to review and interpret technical documentation; * Proactivity and sense of urgency to efficiently handle demands; * Residing in Carmo or nearby areas is preferable. **Additional information** * Transportation allowance * Group life insurance * Meal or food allowance * Giga+ discount * Health plan * Dental plan * Day Off * Total Pass * Course platform on the Intranet * Giga Inclusion Assistance * Pregnant Employees Program - Benefit Card * Active partnerships with INATEL; OPEN ENGLISH; TOUR HOUSE; SAMSUNG; MOVIDA; YOUCAST-TELEMEDICINE offering exclusive discounts to Alloha employees * Pharmacy agreement (Golden Farma): payroll deduction discount * Educational partnerships with colleges offering exclusive discounts for Alloha employees With the purpose of **connecting people, ideas, and businesses, promoting digital and social inclusion in Brazil**, Alloha Fibra is today the largest independent optical fiber group in the country. This is possible because we count on a team of 5,000 people who pursue **quality and excellence** in everything they do, always focused on delivering the best products, services, and customer support. **We value plurality,** represented by our employees and customers in their full regional and social diversity—since we operate in 864 cities across 22 Brazilian states with a network of over 140,000 kilometers of optical fiber and 1.6 million subscribers. Here, you will find one unified team, operating **interconnected**, focused on **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture—the Alloha Way of Being—that transforms our environment into a collaborative and responsible space for people and business sustainability. For more information, visit https://alloha.com/