Store Attendant

Description

Job Summary: Store Attendant responsible for selling products and services, customer monetization and retention, with an emphasis on attentive service and a strong sense of ownership. Key Highlights: 1. Delight customers and demonstrate a strong sense of ownership. 2. Embody the organizational identity of the Brisanet Group. 3. Promote personal and professional development in a collaborative environment. We are seeking a **Store Attendant** to sell Brisanet Group’s products and services according to customer and company needs. Additionally, to monetize a customer base and retain customers during cancellation processes. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; * Sell Brisanet Group’s products and services in accordance with customer and company needs; * Train new employees and cover colleagues’ vacations across other stores as needed; * Monetize a customer base and retain customers during cancellation processes; * Perform mobile telephony activation and support; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring customer satisfaction; * Schedule installations and configure services; * Process plan transfers, registration changes, information updates, and due date adjustments; * Maintain store organization and ensure proper functioning of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all company-established security procedures—including full equipment verification, proper closure of doors and windows, and accurate system logging—to guarantee environmental integrity and operational continuity. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques and customer service; * Basic mathematics; * Sales and negotiation methodology. The following will be considered advantageous: * Currently pursuing a higher education degree in Administration, Commercial Management, or related fields; * Google tools (Sheets, Docs). **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Discounts of up to 60% at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.