Description
Job Summary:
The Store Manager leads operations, ensures commercial results, delivers service excellence, and develops the sales team.
Key Highlights:
1. Lead and develop sales teams
2. Manage overall store operations and ensure excellence
3. Plan and execute strategies to increase sales
**Location:** Feira de Santana
**Position:** Store Manager
**Salary:** R$ 3.000,00 + 0.5% commission on sales + commission on daily target
**Schedule:** Monday to Saturday
**Working Hours:** 44 hours per week
**Description:** The Store Manager is responsible for full operational management, ensuring achievement of commercial results, excellence in customer service, organization of internal processes, and leading and developing the sales team.
**Mandatory Requirements:**
* Experience in team management
* Availability for relocation and travel
* Completed high school education (college degree is a plus)
* Prior experience in store management or retail leadership
**Main Responsibilities:**
* Manage overall store operations, ensuring smooth daily functioning
* Monitor goals, results, and performance indicators (KPIs)
* Conduct periodic training and feedback sessions with staff
* Ensure adherence to customer service standards
* Ensure compliance with company policies and procedures
* Plan and execute strategies to increase sales
* Manage inventory, product verification, and restocking
* Monitor sales flow and team performance
* Lead, motivate, and develop the sales team
* Ensure store and checkout area organization
* Handle conflict resolution and customer support
**Benefits:**
* Opportunity for career growth within the company