Job Summary: A professional responsible for negotiating with delinquent customers to ensure removal from credit protection agencies and clarify questions regarding debt settlement. Key Highlights: 1. Negotiate and monitor customer debt 2. Clarify doubts and propose solutions for debt settlement 3. An environment that fosters personal and professional development **Welcome to your connection with the future!** We are a company born in the interior of Minas Gerais, growing by cultivating dedication and entrepreneurship at the core of our DNA. We have expanded to other regions and today operate in over 100 locations across the state, where we have established ourselves as a reference in telecommunications services, committed to delivering excellence in connectivity for our customers. If you are a passionate professional seeking to build a world of possibilities, we want to connect with you! **Responsibilities and Duties** * Conduct and monitor negotiation processes with delinquent customers; * Ensure removal from credit protection agencies; * Clarify doubts of internal and external customers, proposing solutions for debt settlement. **Requirements and Qualifications** * Completed high school education; * Knowledge of the Brazilian Consumer Protection Code; * Basic computer skills. **Additional Information** **Salary :** * R$1\.621,00 **Working Hours :** * Monday to Friday, 2:00 PM to 8:20 PM * Saturday, 11:00 AM to 5:00 PM. **Our Benefits :** * Meal Allowance or Food Allowance; * Medical and dental assistance; * Wellhub; * Internet plan discounts; * Transportation Allowance; * Life insurance; * Childcare allowance; * Dependent PCD allowance; * Deezer discount; * Free access to the Skeelo app: a virtual library with over 250,000 books. **What are you waiting for? Join us as a \#Valeneter** For over 25 years, we have set a standard of **excellence in the telecommunications market** in Minas Gerais. With our own network exceeding 17,000 km, we operate a robust infrastructure offering **fiber-optic internet**, **landline telephony**, **cable TV**, **security**, and **digital transformation**, serving over 120 locations and connecting more than 200,000 customers. We are proud to be the **2nd largest internet provider** in Minas Gerais and among the **top 20 in Brazil**, according to Anatel’s ranking. Our team of over one thousand employees forms the foundation of our success. We are driven by our commitment to **innovation**, quality, and excellence in customer service. We value an environment that promotes **personal and professional development**, always guided by our core values.
João Silva
Indeed · HR
João Silva
Indeed · HR
