Prime Receptionist Assistant

Description

Job Summary: We are seeking a Prime Assistant/Receptionist with ambition for growth to enhance excellence in our customer service and transform lives. Key Highlights: 1. Join a solid company with a clear purpose of transforming lives 2. A collaborative environment with close leadership and a focus on development 3. Internal Training and Development programs *Dr. Hair is an established national leader in non-surgical hair treatments, recognized for its professionalism, advanced technology, and real results that transform self-esteem and confidence for countless people across the country.* *Currently expanding nationwide, Dr. Hair already operates over 20 units and continues structured growth through continuous investment in innovation, staff training, and service excellence.* *Joining Dr. Hair means becoming part of a solid company with resources, a proven methodology, and a clear purpose of transforming lives!* We seek a Prime Assistant/Receptionist with ambition for growth and development to enhance excellence in our customer service. **Your main responsibilities will be:** * Greet clients, provide support, and guide them within the unit. * Answer phone calls and WhatsApp messages, and respond to inquiries courteously. * Manage the unit’s appointment and procedure schedule. * Perform registrations, updates, and maintain medical records/systems. * Support the commercial team in scheduling assessments and follow-ups. * Maintain organization of the reception area and treatment rooms. * Provide administrative support to the unit coordinator. Requirements: **Mandatory:** * Prior experience as a receptionist, unit assistant, or similar role. * In-person and telephone/WhatsApp customer service experience. * Strong verbal and written communication skills, professional demeanor, and empathy. * Organizational skills, attention to detail, and proficiency in administrative routines. * Basic computer literacy and familiarity with systems/online scheduling tools. * Availability to work in person from Monday to Saturday, with Saturday being a half-day shift. **Preferred Qualifications:** * Experience in aesthetic clinics, healthcare, beauty, or wellness settings. * Experience in consultative sales or supporting the commercial team. * Ability to interact effectively with high-expectation clientele (Prime standard). * Interest in building a career in the commercial field. Benefits **We Offer:** * Fixed salary \+ aggressive performance-based bonus * Established protocols and ongoing investment in technology. * Internal Training & Development (T&D) programs. * Structured career progression plan. * A collaborative environment with close leadership and a focus on development. Do you identify with this opportunity? Apply now!