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Process and Operational Performance Specialist
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil
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Description

Job Summary: A professional to optimize HUB’s internal processes and ERP, modeling, monitoring, and enhancing workflows based on data, automation, and integrations to reduce bottlenecks and strengthen cross-departmental and cross-system integration. Key Highlights: 1. Focus on internal process and ERP efficiency and scalability 2. Translation of operations into measurable and optimizable processes 3. Use of data, automation, and integrations for continuous improvement Ensure the efficiency and scalability of HUB’s internal processes and HUB ERP by modeling, monitoring, and continuously improving workflows — grounded in data, automation, and integrations. The focus is on translating operations into measurable and optimizable processes, reducing bottlenecks and strengthening integration across departments and systems (especially OMIE and the internal ERP). **What you’ll do daily:** * Map and design business processes using BPMN and process modeling tools. * Diagnose operational bottlenecks, especially those related to data flows, automation, and integrations. * Build dashboards and process performance analyses in Power BI or equivalent tools. * Collaborate with product and technology teams to propose optimizations and automations (via scripts, APIs, databases, or low\-code tools). * Validate and audit the consistency of data used in automations and reports. * Create and maintain technical and process documentation. * Actively participate in the continuous improvement and quality cycle of HUB ERP modules. **Required Technical Skills:** * BPMN 2\.0 — end\-to\-end process modeling. * Database (SQL) — reading, querying, and interpreting data (SELECT, JOIN, aggregations, views). * Power BI (or equivalent) — data modeling, DAX, relationships, and dashboards. * Familiarity with ETL concepts and data pipelines. * Experience with scripting languages (Python, JavaScript, or TypeScript). * REST APIs — understanding of structure and basic consumption (requests, endpoints, payloads, etc.). * Advanced Excel / Google Sheets — use of formulas, pivot tables, and automation. **Technical Differentiators:** * Knowledge of ERP system integrations (OMIE). * No\-code / Low\-code — experience with tools such as Make, Zapier, n8n, or similar. * Experience in corporate data modeling. * Experience in data auditing and governance. * Understanding of process UX (improving internal experience and operational fluidity). **Desired Profile** * Analytical mindset and focus on operational performance. * Technical autonomy to propose and implement improvements. * Strong cross\-functional communication (business, technology, finance). * Technical curiosity and ability to learn quickly. * Systemic vision: understands cause\-and\-effect relationships among process, data, and outcome. **What Hub Offers:** * Fixed monthly salary (CLT employment) * Flexible benefits card Caju \- Visa brand (Meal allowance \| Transportation allowance \| Culture allowance) * Co\-participatory Unimed health plan (with monthly fee subsidy after probation period) * Educational subsidy for courses and certifications. * Wellhub * Conexa Saúde * Psicologia Viva * Life insurance * Birthday day\-off * Pet\-friendly office **Workload:** 44 hours per week **Working Hours:** Monday to Thursday, 09:00–19:00; Friday, 09:00–18:00\. On\-site position in Belo Horizonte.

Source:  indeed View original post
João Silva
Indeed · HR

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Indeed
João Silva
Indeed · HR
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